Returns and Shipping
We ship our furniture through private shippers/movers to insure quality delivery. All orders are held for east and west coast shipments. It is important to note that completion dates are NOT the same as ship dates. If your item is needed before a certain date we must be notified at time of purchase. You may choose to book your own shipment, at your expense. Clients who choose to book their own shipment should note the FiveSixteen Originals shall not be liable for any damaged items.
Local Handmade and One of a Kind Products:
Because we use various local vendors, products that are local and/or handmade are labeled with individual lead times.
US Based Products-
All products labeled "ships from usa" typically ships within 10-15 days.
Off Shore Products-
Although we love Made in the USA, sometimes some really cool products ship from china. Shipments that come through customs typically take a minimum of 10 days and a maximum of 40 days to arrive. Orders that arrive after 40 days are subject to a refund.